[JDEV] Pooled users/groups?

[Dan Bray]

Brian,

I am doing something similar in specilized client I am writing.  The way I
am approaching it is to write a server for the organization which handles
all the Jabber traffic as a jJabber client and then a client portion which
handles messages internally based upon certain rules.  To the outside it
looks as if there is one Jabber user - on the inside you can set up whatever
rules and roles are appropriate.

Dan
----- Original Message -----
From: "Brian Lalor" <blalor at hcirisc.cs.binghamton.edu>
To: <jdev at jabber.org>
Sent: Wednesday, November 07, 2001 12:23 PM
Subject: [JDEV] Pooled users/groups?


> Good morning, all.  I've been asked to investigate IM solutions for my
> company.  I implemented Jabber probably a year ago and it has been working
> very well as an unsupported solution, but now I'm starting the process of
> requirements gathering to help decide what we really need and what other
> solutions are available.  Jabber is, of course, my first choice, but  I
> need to keep an open mind (not an easy task).
>
> The first requirement our solution must meet is having a virtual user
> which is comprised of many other users.  When someone sends a message to
> the virtual user, the message is routed to a member of the group, based on
> some kind of algorithm.  One possible use of this is in a helpdesk
> environment, where a user sends a message to support at jabber which is then
> routed to the "least busy" user.
>
> Would it be possible to implement this functionality in a
> component/transport?
>
> Thanks,
> Brian
>
>
____________________________________________________________________________
_
> B r i a n  L a l o r
blalor at hcirisc.cs.binghamton.edu
> http://hcirisc.cs.binghamton.edu/~blalor     Spam me not.
>    To get my pgp key, put "get pgp key" in the subject of your message
>
> 'scuse me while I kiss this guy.
>                 -- Jimi Hendrix, sorta...
>
>
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