[JDEV] Re: Jabber wish-list

[Dave Smith]

Hmm..

I would think it would be easier to simply setup a way to interface
anonymously (i.e. no account generation) with Jabber. Maybe this
is what you're already talking about, but IIRC, there used to be
talk of permitting "anonymous" messaging with Jabber -- of course,
presence wouldn't work, but that's not important with this particular
application...

D.

On Wed, Jan 24, 2001 at 02:01:15PM +0000, Michael Wilson wrote:
> One other feature I forgot to mention (which is odd since it was the
> initial starting point of the proxy project). The MyForum proxy
> allows you to define 'virtual users' associated with a user group.
> When someone tries to open a conversation to the virtual user the
> proxy checks all the (online) users in the associated user group
> and picks the one with the fewest open conversations. From that
> point on the proxy transparently redirects all messages from the
> querying user to the selected user and modifies messages from the
> selected user to the querying user to the selected user so that they
> look like they came from the virtual user.
> 
> This is essential for the initial application of customer support;
> the customer fires up the applet and it auto-generates a username
> and password, logs on to Jabber and opens a conversation to the
> least-busy support person. This has the benefits of load-balancing
> on the support side and simplicity for the customer; they just click
> a link and they get a chat box pointing at a support representive.
> 
> Of course the ability to set arbitary and undetectable username
> mappings from the server console also allows all sorts of practical
> jokes ;>
> 
> Anyway, is this functionality in or soon to appear in Jabber?
> 
> -- 
> | Michael Wilson               "Smart Applications - Tools for life"
> | Java Developer                           available @              
> | Insight ASP LTD                   http://www.myopenapps.com       
> +----------------------Open Source Innovation-----------------------
> 
> _______________________________________________
> jdev mailing list
> jdev at jabber.org
> http://mailman.jabber.org/listinfo/jdev