[jdev] web based jabber helpdesk.

George Gozadinos ggozad at qiweb.net
Wed Sep 24 12:22:16 CDT 2008


Thanks a lot, I will do this in the next release, wasn't aware of it,  
simply because it worked with everything I tested with...
I'll setup a public svn as well asap, so that contributions will be  
easier.

Btw, while there exists a client only for Plone at the moment, it is  
extremely easy to write other clients if anyone is interested: The UI  
is completely agnostic of jabber and only needs to make a few (5)  
xmlrpc calls... So if anybody wishes to do blog clients, or html or  
other CMS clients please let me know if you need help.

Yours,
gg

On Sep 24, 2008, at 6:06 PM, Niek Bergman wrote:

> Looks great.
>
> One small suggestion: make the messages that are sent from the  
> helpdesk
> to the agent type="chat", so it'll show up like a chat message, as a  
> lot
> of clients handle normal (non-chat) messages differently, and in this
> context probably in an undesirable way.



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