[jdev] [Fwd: Fw: JabberApplet Questions]

[Peter Saint-Andre]

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Forwarding to the list.

/psa


- -------- Original Message --------
Subject: 	Fw: JabberApplet Questions
Date: 	Wed, 1 Feb 2006 14:08:39 -0500
From: 	Raymond M Bodall <RaymondBodall at cfi.org>
To: 	jdev-owner at jabber.org




- ----- Forwarded by Raymond M Bodall/College Foundation Inc on 02/01/2006
02:09 PM -----
*jdev-owner at jabber.org*
Sent by: jdev-bounces at jabber.org

02/01/2006 02:07 PM

	
To
	raymondbodall at cfi.org
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Subject
	JabberApplet Questions


	





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- ----- Message from Raymond M Bodall <RaymondBodall at cfi.org> on Wed, 1
Feb 2006 14:05:30 -0500 -----
*To:*
	jdev at jabber.org
*Subject:*
	JabberApplet Questions



I want to provide one-on-one chat (visitor initiated) capabilities from
our website, to be used for our Call Center, so CSRs can provide
assistance.
I'm not sure if your applet will fit our needs.  Some questions:

You site says:

"clients connect to the Jabber Server on TCP port 5222. The connection
from the client to the server is persistent and maintains the presence
state of the client after authentication. The server delivers all data
to the client via this socket."

A quick look at the source indicates SHA1.  #1, are messages secure?

Do u have any plans to add encryption/decryption?  If not, the JOSL
license allows anyone to use/modify the source for public, private or
commercial use (providing any changes made are submitted back to the
project for possible inclusion).  We are a non-profit and we would
submit changes accordingly.

We usually deal with VERY sensistive data -- SSNs, financial, etc.  I
need secure connection or encryption.

Other needs:

 - customize client GUI with my logo and text

 - after a user logs into our site, pass their name or ID in, for
logging purposes

 - ability to save transripts to a database, file system or via email.

 -  admin queue, transfer clients to or between CSRs, monitor queue
times, duration, etc

Ray Bodall
Web Development
College Foundation, Inc
919-835-2411  rbodall at cfi.org
http://www.cfnc.org/
Plan, Apply and Pay for College

- --
This email, including any documents, files, or previous email messages
attached to it, has been sent from an email account of College
Foundation Inc., (CFI) and may contain confidential, proprietary, or
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intended recipient, any dissemination, distribution, or copying of this
email or its attachments is strictly prohibited. If you have received
this email in error, please immediately notify the sender by email and
destroy the original email and any attachments.
- --
This email, including any documents, files, or previous email messages
attached to it, has been sent from an email account of College
Foundation Inc., (CFI) and may contain confidential, proprietary, or
legally priviledged information belonging to CFI. If you are not the
intended recipient, any dissemination, distribution, or copying of this
email or its attachments is strictly prohibited. If you have received
this email in error, please immediately notify the sender by email and
destroy the original email and any attachments.

- --
Peter Saint-Andre
Jabber Software Foundation
http://www.jabber.org/people/stpeter.shtml

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