[jdev] Online Customer Care Support

[Tom Coffin]

I don't know of anything, but I'd like to implement it too.
--Tom.
--------------------------------------------------------
Server Products Architect and Team Lead
BellSouth Internet Group
404-499-5502

-----Original Message-----
From: Rias [mailto:waiphang at starhub.net.sg]
Sent: Wednesday, February 25, 2004 8:36 PM
To: jdev at jabber.org
Subject: [jdev] Online Customer Care Support


Hi all,

	I am trying to develop an Online Customer Care Support System.
Basically, it's like a queue system where customer gets a ticket upon
logging in and waits for an available Customer Care Officer to attend to
him/her.

	I am wondering if anyone out there knows if there's already such a
software available or anyone can help me out with some valuable
sugguestion on how should i start? Thanks a million. :)

Rgds
Rias
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